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Data Privacy Policy

Why we collect Data and how we use it


Zedali Solutions believes you have the right to know why and what information we collect when you visit our Website. We value our relationship and the data you share with us from time to time. We are totally committed to maintaining this data with the utmost of confidentiality.

For visitors to the Website, our web server, on specific occasions, recognizes and stores your computer's IP address through the use of cookies. This is used only as a support feature to ensure our customer's identity. Your computer provides this information automatically each time you log on, unless you have activated blocking technology available in some browsers. We also may combine your IP with other information you provide us like your e-mail address. You provide this information when, for example, you send us an e-mail, fill out a registration, answer a product review, complete a fulfilment order or sign up for a site newsletter.

We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused because of unauthorised access to information provided by you.

We intend to use the Information only for the purpose of (1) fulfilling our obligations under any sale and purchase contract and/or any other contract between You and Us, (2) publishing reports on trends in the usage of the Website and fulfilling the purpose of Your interaction with the Website (3) providing information to Our employees, contractors and affiliates that need to know the information in order to process Your order on our behalf or to provide services available at the Website and who have agreed not to disclose it to others. (4) Rendering services related to our business such as warranty or after-sales services, (5) providing you with our latest product information and other related information from time to time, and/or (6) asking your opinions regarding our products and/or services.

If you object to your Information being transferred or used as stated above, please do not use the Website.

What Data we store & safeguarding of your Data


As Zedali Solutions registers users to enable us to provide you with our various products and/or services, we ask you to provide us with your information. Your information and records described above (hereinafter referred to as the "Information") will be stored and maintained in our database only and will be kept in confidence by us. We will safeguard, according to strict standards of security and confidentiality, any Information our customers share with us. We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that Information.

When you register or make a purchase with Zedali Solutions, we would be using the information to serve you better. Below is a list of information we store:

  • Name and contact details

  • Transaction history

  • Communications record


Zedali Solutions, on your acceptance, will send regular communication via e-mail or SMS, with an intention of keeping you updated with the latest progress on your order/delivery/status or marketing promotional offers. If you would like to correct, update or delete the Information stored in our database, or if you would like to stop receiving marketing materials, emails, newsletters from us, simply unsubscribe or feel free to contact us to have us do that for you.

Please be advised that our company is not responsible for collection, disclosure and/or use of your personal information provided by you to any third party's website which is linked to or from our web site (if any). Your access to such a linked website, and your providing personal information to such a linked website, are entirely at your own risk.

The Zedali Solutions site accepts the following cards: Visa and Master Card. Card transactions will be acquired for Zedali Solutions via approved reputable payment gateways. Our payment gateways use the strictest form of encryption, namely Secure Socket Layer 3 (SSL3). When you purchase from Zedali Solutions, we do not store your sensitive debit/credit card data on our site and all such details are handled by our secure payment gateway provider CyberSource (a subsidiary of Visa Inc.).

The actual payment data is securely stored in CyberSource data centres, which are operated by Visa Inc. Typically, the token will retain the last four digits of the card as a means of accurately matching the token to the payment card owner, enabling Zedali Solutions to run our operations without your card data stored on our website, eliminating the risk of fraud and in the unlikely event of a hack of our site, rendering payment card data meaningless to the hackers.

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